Frequent Asked Questions

Domain Administration Tool 3.00

Question: I want to use the import and export capabilities of the Domain Administration Tool, do I have to install the Microsoft Microsoft® Data Access Objects first?

Answer: If you want to use the import and export capabilities of the Domain Administration Tool it is recommended that you download and install Microsoft® Data Access Objects first.

PolarBear 2.10

Question: The tutorial won't run

Answer: Try to run the tutorial from the startmenu. If this does not work you need to install the Shockwave viewer plug-in from Macromedia ( www.macromedia.com ).

Quota Viewer Server Service 1.00

Question: How do I install the Quota Viewer Server Service?

Answer: To install the Quota service just run the setup. It will install the service which you then can start and stop from your Control Panel / Services icon. All parameters are managed from the Domain Administration Tool.

Question: How can I manage more than 5 directories with the Quota service?

Answer: The Quota service available for download from our website only supports five (5) directories. To manage more directories you need a license for this service. It is not included in the standard license for the Domain Administration Tool and must be acquired separately

VirtualAD 1.0

Question: I get an "failed to initialise the DAO/JET database" error when starting VirtualAD

Answer: Download and install Microsoft® Data Access Objects first. When installed the error message won't show again.